Vijay Mhaskar, vice president, Information Management Group, Symantec India said: “Although the penetration and adoption of technology among SMBs is rapidly growing, but this segment is highly vulnerable. The SMBs businesses cannot afford lengthy downtimes and so their ability to quickly recover from a disaster is critical.”
He added “It’s time Indian SMBs start looking seriously at having a sound plan with effective security and data protection solutions that will enable them to better prepare for and quickly recover from potential disasters. Although the cost of downtime and recovery time is somehow difficult to gauge. Technology trends like cloud adoption, virtualization etc is helping the SMBs to fight with this gap in a significant manner.”
The survey was done between the period of Feburary and March 2012 and the survey was conducted among 100 Indian SMBs with less than 249 employees.
The survey was conducted at the global level. Research firm ReRez fielded this survey by telephone in February and March of 2012. For this survey, the market research company had spoken with decision-makers at 2,053 organizations globally. Of the survey respondents, two-thirds were C-level and senior management; the others were IT representatives. Slightly more than one-third (35 percent) are taking advantage of mobility.
“The survey shows the importance of embracing innovation to better respond to challenges. In order for businesses to best take advantage of this opportunity to improve disaster preparedness,” Mhaskar said.
“With this context, it is highly recommended for Indian SMBs to develop a disaster preparedness plan today. Evaluate how strategic technologies such as mobile, virtualization and cloud can help in those efforts. SMBs must adopt integrated cloud backup for offsite storage and disaster recovery, and automated physical to virtual (P2V) backup conversion so you can recover your physical system to a virtual machine in case of a server failure.”
He further stressed on the reviewing process of the security system for the company. “Reviewing and testing the disaster preparedness is very essential. This should be completed at least once a quarter.”
India Survey Highlights
Long Duration Outages:
The survey reveals that Indian SMBs experienced at least one natural disaster in the last 12 months. Power outage (74 percent) and industrial accidents (72 percent) are the top disasters cited.
Indian SMBs also experienced an average of five instances of operational outage, due to power outages, industrial accidents and IT system failures, lasting an average of 11 hours.
Indian SMBs underprepared for disaster:
Pointing to the poor levels of disaster preparedness, the survey findings reveal that of the respondents, only six percent of Indian SMBs said that they are “extremely prepared” for disaster; eight percent replied that they “have a disaster recovery plan”; and one third of the respondents said that they “have an offsite failover”.
The reasons for not having a disaster recovery plan range from lack of resources (42 percent), computer systems not critical to business (37 percent), budgets (21 percent) and business priority (16 percent). Showing complete unawareness for the need of disaster preparedness, a sizeable number of respondents (21 percent) said that it never occurred to them to have a disaster recovery plan.
Effect of disaster preparedness being considered by Indian SMBs while adopting emerging technologies:
In many cases, a desire to improve their disaster preparedness played a part in adopting emerging technologies like virtualization, cloud and mobility.
Fifty-six percent of respondents were influenced to undertake server virtualization to improve disaster preparedness. In the case of private cloud computing, 62 percent reported that disaster preparedness influenced their decision, similar to the 63 percent who said it affected their commitment to public cloud adoption. This held true with mobility as well, with disaster preparedness influencing the decision 55 percent of the time.