Global Outlook, RIM launch hosted enterprise solution for SMBs | SupportBiz

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Global Outlook, RIM launch hosted enterprise solution for SMBs

With an intent to bring Blackberry enterprise services offerings closer to Indian SMBs, Global Outlook, a cloud-based business communication services provider and Research in Motion (RIM) announced the launch of hosted BlackBerry Enterprises Server (BES) service for SMB customers in India.

This unique service will enable SMB organizations to leverage the hosted services model for MS Exchange 2010, SharePoint 2010, Lync 2010 and BlackBerry services in a pay per user format.

“SMBs in India have identified mobility as a key driver for their growth. In this regard, they face several challenges and one of them is the availability of best in class solutions for them. We at RIM have identified this market trend and hence it is our pleasure to introduce solutions which can enable the SMBs to avail pay per user per month model for using blackberry enterprise services. This will eliminate the need investing in the hardware (server), software, maintenance or other support costs for organizations,” said Sunil Lalvani, Director Enterprise Sales, RIM.

Raghu Kumar, CEO of Global Outlook, mentioned that in case of SMBs, security of data plays a major role.

“With this solution offering organizations can secure their business critical data management. Considering some of the key active trends like BYOD, this solution can work beautifully even on an environment where employee owned devices are been used for business activities. Through features like BlackBerry Balance we ensure the security.” However, he also added that hosted BES service provides the same levels of security, uptime, and reliability that BlackBerry platform is famous for.

With access to collaboration tools like Microsoft SharePoint, Lync on BlackBerry smartphones, SMBs can look at enhancing their productivity tools, Kumar further highlighted.

The new BlackBerry Enterprise Server Express software will be provided free of charge in order to address two key market opportunities. First, the software offers economical advantages to small and mid-sized businesses (SMBs) that desire the enterprise-grade security and manageability of BlackBerry Enterprise Server but don’t require all of its advanced features. Second, more and more consumers are purchasing BlackBerry smartphones and the free BlackBerry Enterprise Server Express software provides a cost-effective solution that enables IT departments to meet the growing demand from employees to be able to connect their personal BlackBerry smartphones to their work email.

From the IT management perspective, the hosted model of BES runs on the same physical or virtual server as the Microsoft mail server or on its own server. BlackBerry Enterprise Server Express is also certified for use with VMware ESX. The IT manager can enforce over 90 IT controls and policies, including the ability to remotely wipe a smartphone and enforce and reset passwords. “The feature of having full control on the corporate data which is sitting at the employee’s blackberry device is very helpful in ensuring security levels. Apart from this, a web-based interface that allows remote administration and makes it easy to install the software, connect BlackBerry smartphones and apply usage policies,” added Kumar.

BlackBerry Enterprise Server Express works with Microsoft Exchange 2010, 2007 and 2003 and Microsoft Windows Small Business Server 2008 and 2003 to provide users with secure, push-based, wireless access to email, calendar, contacts, notes and tasks, as well as other business applications and enterprise systems behind the firewall. Importantly, the new server software utilizes the same robust security architecture found in BlackBerry Enterprise Server.