Six tips to manage telecommuting employees | SupportBiz

Human Resources

Six tips to manage telecommuting employees

Telecommuting, or working from home, is gaining popularity both among employees and employers in India. More and more firms are allowing their employees to telecommute, and an increasing number of employees are now open to the idea.

The management of a firm needs to make certain changes in its attitude in order to manage telecommuting employees.

SupportBiz presents some tips for you to manage telecommuters in a very efficient manner.

Figure out ways for communication.

You might have devises of the latest technology available in your office, but a telecommuting employee will not be able to take advantage of them. He/she might possess only a basic computer system and a basic cellphone. Hence, you need to find out ways in which you can smartly communicate with the telecommuting employee. Also, figure out ways in which the telecommuting employees can join the other employees of his/her team in case of a presentation or meeting.

Learn to let go of micro-managing.

When an employee is telecommuting, you will no longer be able to see each and every move of his/hers. You will not be able to micro-manage his/her work. If you want your employees to work efficiently from home, it is important that you learn to let go of the tendency to micro-manage, trust them and judge them on the basis of the results that they generate.

Offer support.

The transition from in-office work to telecommuting can be quite difficult and confusing for an employee initially. It is, hence, important that you provide such employees with all the support that they need to counter any roadblocks that they might face. Set up clear metrics by which their work would be measured, and communicate the same to them. Provide them all the documents, help and feedback that they need to work efficiently from home.

Understand how it benefits you.

Understand that a telecommuting employee does not necessarily spell out a loss in productivity and control. See the positive side of it. Understand that allowing an employee to telecommute will leave you with comparatively lower overhead costs, and will help you cut down your cost of labour turnover by keeping your staff happier. You also get access to a wider talent pool, and do not have to stay restricted to employees from a particular geographical area when you allow telecommuting. Learn to appreciate the benefits you get by offering the option of telecommuting to your employees.

Undertake fair evaluation.

One of the challenges of allowing employees to telecommute is providing them with a fair, unbiased evaluation. You should, well in advance, set up the expectations that you have from your telecommuting employees, and communicate the same to them. You must also have clear guidelines on how you will evaluate their performance, ensuring that they are aware of them.

Get reacquainted periodically.

You will need to ensure that your telecommuting employees are regularly in touch with your other employees, and that both of them are well acquainted. Call in your work-from-home employees to office once in a while for this purpose. Ensure that your telecommuting employees are invited to all the celebrations and tem activities in office.