SupportBiz presents five simple tips to deal with introverted staff members, so that you can get the best out of them.
Give them time
Introverts usually take their own time to process information, and come up with solutions or ways to react to a certain situation. It is, hence, advisable that you give introverted employees the time that they need to think and understand things, and find out ways to resolve issues.
Communicate in writing
Communicate with introverted employees in writing, instead of providing them information verbally, in passing. This gives them time to process the information, and figure out their own way of reacting to it.
Ask for periodic updates
Introverted employees usually prefer working on their own, and might forget to keep you in the loop about the progress of their work. It is, therefore, advisable for you to ask such employees for regular updates on their work, so that you are both on the same page.
Assign suitable work
Assign introverted employees with work that is suitable to them. They might not be comfortable making presentations or dealing with a lot of people, so avoid assigning such work to them as far as possible.
Form teams wisely
Form teams that are a mixture of introverted and extroverted employees. Both these types of employees will help balance the positives and negatives of each other, ultimately boosting overall morale and productivity. Ensure that introverted employees work with colleagues with whom they feel comfortable.