Not giving in to favouritism
While working with a group of people, it is natural for you to start liking some more than the others. However, what is difficult is not to give in to favouritism while taking business decisions. It is important that you do not favour certain people above others, and do not base promotions and other benefits on workplace friendships.
As a manager, it is crucial that you do not indulge in any form of discrimination at the workplace – against a race, gender, religion or sexual orientation. When you notice discrimination practised by other employees, it is your duty to stand up against it and not encourage it – one of the hardest things to do.
Another very difficult task that a manager needs to undertake is the effective managing of conflicts. When two or more of your team mates are unable to settle the differences between them, it is your duty, as a leader, to step in and help them resolve their issues. A good manager should be able to listen objectively to both sides of an argument, and find an effective solution, without being partial.
Balancing authority and friendliness
A manager should maintain friendly relations with his team mates, so that he is able to understand them better and help them in achieving maximum productivity. He/she should not become so authoritarian in his role as a manager that his/her team mates find it difficult to approach him/her. At the same time, a manager should not become so friendly with his/her team mates that he/she loses his authority. Maintaining a healthy balance between authority and friendliness is another very difficult task that a manager needs to undertake.
Gathering a consensus
It is quite possible that different people at the workplace have different opinions on a particular subject, or different ways of solving a particular issue. A leader’s job is to present the pros and cons of each such alternative to his team, and help them in arriving at a consensus on which alternative they will adopt.