Voice-over-IP telephones (VoIP’s) are gaining momentum as more businesses are looking to manage and boost their voice communications. In fact, companies that are considering ways to save on their phone bills have moved to SIP trunking, a component in VoIP implementations, and a method by which business phone systems can operate using an internet connection such as email or web, instead of a traditional phone line. For small businesses, especially it is a much cheaper yet effective alternative to the erstwhile PSTN (Public Switched Telephone Network) trunks that network operators have offered dedicated voice calling functionality with an on-premises PBX (Public Branch Exchange).
While savings on phone bills is the primary reason for small businesses to switch to SIP trunking, the benefits of SIP are much more than its financial implications. Let us look at some of the most-common advantages of SIP Trunking in a small business setting.
1. Considerable amount of cost savings
Traditional phone service, especially if your organization does long distance or international calls, your phone bills can be unmanageable and shockingly high. SIP trunking allows organizations instant access to simple, lower and predictable pricing policies that are generally billed on a per-user basis. Experts believe organizations that switch to a SIP provider usually saved at least 50% each month on their phone bills.
2. High mobility across geographies
SIP can boost your company’s need for fast growth across multiple geographic locations. By combining your voice and data into a single network, your organization’s geographic locations and remote workers can be consolidated. The fast scalability of SIP also allows your organization to be highly scalable, yet at the same time extremely flexible when you have branch offices or establish full-time remote workers.
3. Anytime, anywhere availability
SIP allows your organizations to connect your employees' mobile devices through flexible, user-friendly VoIP apps that can be securely installed. This allows mobile workers to remain connected to your on-premise based communication systems, and fully reachable at all times via a single, dedicated business phone line.
4. Network consolidation is the key
Most companies end up paying separately for telephone voice service and data, even if they are using a single provider. SIP trunking enables organizations to move their voice and data into a single network. This not only helps in treating voice calls as a form of data transmission, but also saves significant money and increases reliability.
5. No investment on physical infrastructure
With traditional phone service, expanding your organization’s infrastructure can be challenging. For the local telecommunications company to install new phone lines can be time consuming. Remote employees or individuals who work from home often need a company-provided mobile device, which is again a costly affair. With SIP, your organization can add phone lines by only connecting handsets to your data connection and even those who work off-site can be integrated into your company network.
6. No investments on costly hardware
SIP trunking does not require additional hardware investment unlike some other telephony systems, where expensive hardware systems are needed as you scale phone lines. With a SIP provider, adding phone lines or add-on services is simple as all you have to do is purchase an additional handset and scale your monthly service agreement.
7. Reliability and simple management
While traditional telephone service that is interrupted due to weather events or other natural and manmade interferences, SIP trunking is a reliable technology. The overall management is simple as SIP trunking and VoIP phones offer easy-to-use administrative portals for on-site management, including actions like adjusting call routing, changing extensions, or adding phone lines fully on-demand.